Bury the Bad News – or Take Control?

You may have seen me quoted in the June 20 issue of the Phoenix Business Journal in the article Companies using technology to bury bad news. The article discusses the practice of trying to bury bad news online by pushing it down in search engine results. My quote is just a small part of the…

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Twitter is My Personal Clipping Service

Over the weekend, my wife handed me a newspaper article about independent music in Phoenix. As I skimmed the article I realized two things: This was the first newspaper I’d touched in weeks I already knew about the article and the “jist of it” The first realization was not surprising; I’ve used NPR and the…

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